Harrowing Tales of Customer Service

It feels kind of weird going through the Chick Fil-A bereft of free bird thanks to the Carolina Hurricanes home win promotion (which I wholeheartedly hope stays in play this coming season!). But after a chilly trip to the Knightdale YMCA pool with Katie and Alex and Katie actually having some free bird on her app today, we are visiting the Knightdale location that inspired the Chick Fil-Audits series of posts with a 37 minute…

Another day, another sandwich thanks to the Hurricanes staying perfect in the playoffs at home. Now, if only they could win on the road... ;) This trip through the queues from hell takes us to the Knightdale location which often features the longest queues and wait times. Interestingly enough, this would be the second straight trip through the drive-through where Karma will make an appearance. This location has what appears to be a single-file queue…

A quick run to Clayton and it's time to head through the White Oak Chick Fil-A so Katie and I can redeem our free sandwiches thanks to the Hurricanes winning at home at PNC Arena! Katie needed to make a quick run into Target for a birthday gift which is why we were approaching the conga line from that direction rather than the more usual approach from the main entrance near McDonald's. The reason for…

Quite a while ago, I found myself having to find a new home for the corporate bank accounts after my current credit union refused to accept for deposit a check written to my corporation. For the first time in over ten years! And whilst that made me rather unpleased at the time, I ended up finding a lovely home for the business accounts thanks to USAA not offering business account services and my father being…

After celebrating Nicholas' birthday at Tupelo Honey in the Village District, we ducked through the drive-through at the Chick Fil-A just down the way to redeem our free bird courtesy of another Carolina Hurricanes win! This location is one of the more unusual designs I've ever seen. The building itself looks normal enough but it's the drive through queue that has this weird look like the building was previously a bank. Here we go! 2031…

Katie and I visit the Garner store on Timber Drive at US-70 to redeem our free sandwiches from the Hurricanes win in Game 2. I'd already visited Chick Fil-A with Julia earlier in the day but this excursion is after school and a trip to Sam's to get some materials for tacos that Katie had requested for dinner this evening. I know, I know...tacos on Cinco de Mayo. Gringo move! But she asked for them…

Julia was my co-pilot for this trip through the queues at White Oak for her free Lord's Bird thanks to the Hurricanes taking a 2-nil lead in their series with the Boston Bruins. I'll have a more standard Chick Fil-Audit for later in the day but now it's a quick trip to redeem her free sandwich and then get her back home so she can rest. 1136 - Mobile order placed via the app for…

First game of the playoffs is in the books between the Hurricanes and Bruins and it's a 5-1 win for the good guys and time to go grab that Lord's Bird! Katie had some homework and Alex was training on the track so I figured I'd take a shot at redeeming the reward at the Knightdale store which is not usually my favourite in terms of time or quality. Will I make it through the…

The Hurricanes put a bow on the 2022 regular season by beating the NJ Devils after having topped the Metropolitan Division with the added bonus of Frederik Andersen and Antti Raanta winning the franchise's first Jennings trophy for fewest goals allowed by a goaltending tandem playing a minimum of 25 games in the season. Yes...more free bird! :) Given the time of day and the traffic, it's back to White Oak to see if they…

Decisions, decisions! Which way will I go to redeem the free Chick Fil-A sandwich courtesy of the Hurricanes winning another game at home? The two nearest choices from the house are Knightdale which is decidedly closer but the queue and the bird are usually abominable or the store on Capital Blvd in front of Sam's which is much farther away but the experience is usually much better. Seeing as I'd like to be back before…